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- My payment went through but nothing unlocked.
- Card payments unlock within a minute. If it hasn't, refresh once, then email us your account email and the payment reference. Manual payments (EasyPaisa / UPI) are approved within 24 hours.
- My deploy failed or my site shows an old version.
- Redeploy from the Deploy menu and choose to update the existing site. Hard-refresh (Ctrl+F5) afterwards.
- My custom domain doesn't work.
- Open Domains for your site and copy the DNS records exactly as shown. DNS can take from a few minutes up to a few hours. Subdomains (like www) need a CNAME, the root domain needs A/ALIAS records.
- AI didn't answer or an AI credit was used.
- If an AI request fails the credit is returned automatically. Try again in a minute; very long requests can time out.
- Can I get a refund?
- See the Refund Policy.
Documentation
Browse the full documentation for guides on AI, editing, deploying and domains.
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